The Dirty Little Secret About Digitally Transforming Operations
There is a common misconception that technology alone can produce magical results. But the reality is the results depend on how people use it, particularly if they can use it to amplify longstanding skills and expertise. And that’s often when organizations run into problems.
by Markus Hammer, Malte Hippe, Christoph Schmitz, Richard Sellschop, Ken Somers
